In August 2026 we read every reply we could find published by 9 cafés in Baltic Triangle — 101 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
Replies here run at or below the Liverpool median of 25 words. Short is fine — short and specific is what works. Short and generic is what most of these are. 55% of them touch nothing the reviewer actually wrote.
Counted across the 101 reviews we read here. Each one has its own page, with real examples and how the published replies handled them.
I am sharing my experience because I don’t want anyone experience what I had .We had a very disappointing experience. The staff member who served us was extremely rude, unfriendly, and unprofessional. We felt unwelcome from the moment we arrived. We won’t be coming back and cannot recommend this place based on our experience.
——— this is extremely disappointing, could you please email us the time and date you came in and I will personally address this internally. ———
Feeling unwelcome is a serious thing to say, and we don't take it lightly. Our bar is straightforward — everyone who walks in should be treated with ordinary warmth and respect. We're sorry that wasn't your experience.
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