the review
Nice coffee place with decent food. The coffee is bit on the sour side for my taste but it's very tasty.
measured in City Centre, Cardiff
How City Centre cafés answer their Google reviews
In August 2026 we read every reply we could find published by 10 cafés in City Centre — 149 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
10
cafés read in City Centre
149
replies measured
22
median words (Cardiff 14)
3%
replies that break a check
Replies here run longer than the Cardiff median — 22 words against 14. Longer is not better: past a certain point a reply reads as defensive, and the reader stops. 52% of them touch nothing the reviewer actually wrote.
What City Centre reviewers actually write about
Counted across the 149 reviews we read here. Each one has its own page, with real examples and how the published replies handled them.
One City Centre review, answered twice
★★★★★
published underneath
Thank you for your lovely review! 😊 We’re glad you enjoyed the food and found the coffee tasty, even if it was a little ——— sour than your personal preference. We really appreciate your feedback and hope to welcome you back again soon! ☕✨
anchoring52/ 100
says nothing
what we would have written
A sour note in espresso usually means a lighter roast or a shorter extraction — not everyone's preference, and that's fair enough. Glad it was still enjoyable.
anchoring11/ 100
no rule broken
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