the review
Food is ok but overpriced for what it is, the coffee is very good and the staff and business efficiency all excellent
measured in Pontcanna, Cardiff
How Pontcanna cafés answer their Google reviews
In August 2026 we read every reply we could find published by 8 cafés in Pontcanna — 65 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
8
cafés read in Pontcanna
65
replies measured
13
median words (Cardiff 14)
9%
replies that break a check
Replies here run at or below the Cardiff median of 14 words. Short is fine — short and specific is what works. Short and generic is what most of these are. 74% of them touch nothing the reviewer actually wrote.
What Pontcanna reviewers actually write about
Counted across the 65 reviews we read here. Each one has its own page, with real examples and how the published replies handled them.
One Pontcanna review, answered twice
★★★★★
published underneath
Hi ———, thank you for taking the time to feedback. Would really appreciate it if you could email ——— with more details in regard to what food you had, will send you a voucher as a thank you. Kind regards, ———
anchoring1/ 100
promises somethingpoints away from the page
what we would have written
Thanks for the kind words on the coffee and the team. On price, food made well does carry a cost — though we take the point.
anchoring3/ 100
no rule broken
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