ReviewVoice
measured in Old Town, Edinburgh

How Old Town cafés answer their Google reviews

In August 2026 we read every reply we could find published by 6 cafés in Old Town91 of them. This page is what we counted. Nothing on it is estimated, and no business is named.

6
cafés read in Old Town
91
replies measured
18
median words (Edinburgh 18)
13%
replies that break a check

Replies here run at or below the Edinburgh median of 18 words. Short is fine — short and specific is what works. Short and generic is what most of these are. 54% of them touch nothing the reviewer actually wrote.

One Old Town review, answered twice

★★★★★
the review

Coffee is not exactly fine tinned to be called specialty coffee, at least the one I had was a bit burned. But it has good location and atmosphere.

published underneath

Sorry! I was away until last Tuesday. Not sure what was served, but clearly it wasn’t good, I can only apologise! Next time you’re in the area please pop in, let me know, and I’ll make it up to you. ———

anchoring2/ 100
promises somethingvoice slips
what we would have written

The location and atmosphere — glad those worked for you. On the coffee: a burned shot is usually a question of extraction temperature or time, and it's not something we'd send out on purpose. If it didn't taste right, we'd want to know at the counter.

anchoring55/ 100
no rule broken

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