——— coffee shop, the staff seems disinterested and food is just okayish. We had the flat white and scone. Nothing great to write about.
Replying to Google reviews — Stockbridge cafés
In August 2026 we read every reply we could find published by 6 cafés in Stockbridge — 135 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
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Replies here run longer than the Edinburgh median — 23 words against 18. Longer is not better: past a certain point a reply reads as defensive, and the reader stops. 61% of them touch nothing the reviewer actually wrote.
What Stockbridge reviewers actually write about
Counted across the 135 reviews we read here. Each one has its own page, with real examples and how the published replies handled them.
One Stockbridge review, answered twice
Hi ———, thank you for sharing your feedback. We’re very sorry to hear about your experience with us, as this is not the ——— standard nor the experience we aim to provide. If you wouldn’t mind, please email us at ——— , as we’d like to take all your comments into account. We hope to improve your experience and welcome you back soon!
——— stars and "okayish" — we'll take that as honest. A flat white and a scone are two things we'd rather people remembered fondly, so it's worth knowing when they didn't land that way. The disinterest from the team is the part that sits less well with us — it matters more than most things at the counter.
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