ReviewVoice
measured in Leith, Edinburgh

How Leith cafés answer their Google reviews

In August 2026 we read every reply we could find published by 13 cafés in Leith178 of them. This page is what we counted. Nothing on it is estimated, and no business is named.

13
cafés read in Leith
178
replies measured
6
median words (Edinburgh 18)
8%
replies that break a check

Replies here run at or below the Edinburgh median of 18 words. Short is fine — short and specific is what works. Short and generic is what most of these are. 80% of them touch nothing the reviewer actually wrote.

One Leith review, answered twice

★★★★
the review

The food wasn’t fresh, and I didn’t feel well afterward. The cakes were very dry, as if they had been baked several days ago.

published underneath

——— ———,I would invite you back to cafe to refund your money or have lunch on the house.thank you

anchoring0/ 100
promises somethingvoice slips
what we would have written

Food safety sits above everything else we do, so a review like this is taken seriously. On the cakes: dry means stale, and stale means it should not have gone out. That is a straightforward standard. We are sorry the visit left you unwell.

anchoring34/ 100
no rule broken

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