ReviewVoice
measured in Crookes, Sheffield

How Crookes cafés answer their Google reviews

In August 2026 we read every reply we could find published by 8 cafés in Crookes106 of them. This page is what we counted. Nothing on it is estimated, and no business is named.

8
cafés read in Crookes
106
replies measured
9
median words (Sheffield 13)
9%
replies that break a check

Replies here run at or below the Sheffield median of 13 words. Short is fine — short and specific is what works. Short and generic is what most of these are. 77% of them touch nothing the reviewer actually wrote.

What Crookes reviewers actually write about

Counted across the 106 reviews we read here. Each one has its own page, with real examples and how the published replies handled them.

43coffee quality10allergy and dietary requirements7price and value complaints6rude staff

One Crookes review, answered twice

★★★★
the review

Took some friends here recently, excited to show them a supposed ——— vegan hot-spot and was very disappointed. ——— rude service left us with a bad taste in our mouths despite the lovely sandwiches and coffees we got to go. The food on the counter didn't have any prices and discussing amongst ourselves what we wanted felt awkward and rushed under the glare of the impatient server, who was reluctant to give us menus when we asked to see one and it all felt very hostile and like we were wasting her time. A shame as I'd heard good things but there are other vegan cafes in ——— with much nicer atmospheres so doubt I'll come again.

published underneath

Hi ——— We are so sorry that this has been your experience, this is something we take really seriously and we would like to take this opportunity to apologise to you, and improve our service, if you are able to email us at ———, we would like to be able to discuss this.

anchoring12/ 100
points away from the page
what we would have written

Thanks for the kind words about the sandwiches and coffees. Prices on the counter and menus on request are both straightforward things — guests should be able to take their time at the counter without feeling hurried. That is not the experience we want anyone to have, and we're sorry it landed that way for you and your friends.

anchoring100/ 100
no rule broken

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