In August 2026 we read every reply we could find published by 5 cafés in Shoreditch — 64 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
If your café is in Shoreditch
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Replies here run longer than the London median — 41 words against 31. Longer is not better: past a certain point a reply reads as defensive, and the reader stops. 31% of them touch nothing the reviewer actually wrote.
Ordered my food at 11am and recieved my text at 11.50 to collect. ——— amount of time to wait for a sausage and egg sandwich..once recieveing the sandwich I found a hair sat in the sauce of the sandwich. Staff were overwhelmed, needs better management of orders or higher staffing. People sat near us arrived and ordered 15 minutes after us and recieved their order 5 minutes before us
Hi ———, Thank you for taking the time to leave this review. We would like to look into this further and ensure this review is attributed to the correct location so we can investigate with the right team. Please contact us at ——— with the details of your visit and we will come back to you. Thank you for flagging this
A fifty-minute wait for a breakfast sandwich is longer than it should be, and we recognise that. ——— in food is a different matter entirely — not something we'd send out, and we'd want to know which shift that was. The ordering sequence you describe is the kind of thing that points to a specific moment rather than a general pattern, but it's worth looking at.
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