the review
Food was decent, atmosphere was nice, mixed quality of service - the male server was very rude but the female server was very friendly
measured in Fitzrovia
How Fitzrovia cafés answer their Google reviews
In August 2026 we read every reply we could find published by 9 cafés in Fitzrovia — 128 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
9
cafés read in Fitzrovia
128
replies measured
39
median words (London 31)
15%
replies that break a check
Replies here run longer than the London median — 39 words against 31. Longer is not better: past a certain point a reply reads as defensive, and the reader stops. 21% of them touch nothing the reviewer actually wrote.
One Fitzrovia review, answered twice
★★★★★
published underneath
Hi ———, thank you very much for your feedback. We take this very seriously and I would like to look into this. Could you please help me with the details of your visit (which day and time you came to the restaurant), so that I can look into it? My email address is ———. Thank you very much for your help, ——— - Owner
anchoring0/ 100
points away from the pagevoice slips
what we would have written
Thank you for the kind words on the food and the atmosphere. Service here should be consistently warm regardless of who is behind the counter — that is the standard we hold across the team.
anchoring4/ 100
no rule broken
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