the review
Dirty tables not cleared ,was left standing at door for 10 min no staff addressed us till we made our way to table ,then we got snapped at that we should wait to be seated.
measured in Soho
How Soho cafés answer their Google reviews
In August 2026 we read every reply we could find published by 7 cafés in Soho — 86 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
7
cafés read in Soho
86
replies measured
30
median words (London 31)
3%
replies that break a check
Replies here run at or below the London median of 31 words. Short is fine — short and specific is what works. Short and generic is what most of these are. 41% of them touch nothing the reviewer actually wrote.
One Soho review, answered twice
★★★★★
published underneath
Thank you for sharing your feedback with us ———. We're truly sorry to hear about your disappointing experience at our ——— ———. Your feedback regarding the poor service & dirty tables is important to us, as this is not to our standards and we will take it into consideration as we strive to improve. If you would like to discuss your experience further or have any additional comments, please feel free to reach out to us directly at ———.
anchoring20/ 100
points away from the page
what we would have written
Tables and the welcome at the door are two things we take seriously. We do ask guests to wait to be seated — that is how we manage the floor properly — but the manner in which it was said to you matters just as much as the instruction itself.
anchoring62/ 100
no rule broken
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