Rude owner. We call in to ask a simple question, and asked to talk to the owner, when the owner took over he talked very rudely and started shouting. Do better, people aren’t only coming to your restraunt for food, they want good and polite customer service too.
Replying to Google reviews — Didsbury cafés
In August 2026 we read every reply we could find published by 11 cafés in Didsbury — 219 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
If your café is in Didsbury
Type your café's name and we answer one of your unanswered reviews in full — no card, no account.
Replies here run at or below the Manchester median of 26 words. Short is fine — short and specific is what works. Short and generic is what most of these are. 60% of them touch nothing the reviewer actually wrote.
What Didsbury reviewers actually write about
Counted across the 219 reviews we read here. Each one has its own page, with real examples and how the published replies handled them.
One Didsbury review, answered twice
Hi, we are sorry to hear about your experience . We take customer service very seriously and this doesn’t reflect the standards we aim to uphold.we have no record of this interaction,but we’d really appreciate the chance to understand what happened , please contact us directly so we can look into this further also we just want to confirm that we have a restaurant has similar name so it’s possible may have been a mix-up we still here to help and assist so please call us ———
That is not how a phone call should go, and it is not how we carry ourselves with anyone who takes the time to ring. A straightforward question deserves a straightforward answer, calmly given — that is a basic standard and we hold it as seriously as anything else.
If your café is in Didsbury
Type its name and we answer one of your unanswered reviews in full — free, no card, no account. Ten replies cost nothing.
Read your first reply, free