In August 2026 we read every reply we could find published by 14 cafés in Chorlton — 222 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
Replies here run longer than the Manchester median — 28 words against 26. Longer is not better: past a certain point a reply reads as defensive, and the reader stops. 41% of them touch nothing the reviewer actually wrote.
The bah mi was tasteless, the welcome was cold and the service from then was no better. ——— so overrated, taking a much sought after spot on beech road - people only go here because they are told they should online. The reality is it’s soulless and everything is tasteless. Sorry guys but you should feel bad about charging people so much for this experience.
——— ———, We’re genuinely sorry to hear that your visit didn’t meet expectations. ——— food or unwelcoming service is not the experience we aim to provide, and it’s disappointing to hear that this was how it felt for you. We take feedback like this seriously and will be reviewing it with our team. If you’re open to it, we’d really appreciate the opportunity to welcome you back and make it right by offering you a complimentary meal, so you can experience what we strive to deliver. Please feel free to contact us directly so we can arrange this ——— Thank you for taking the time to share your feedback ———
A bánh mì that doesn't deliver on flavour isn't something we'd put our name to — that's the one point here worth taking seriously. On the rest, we'd gently push back: the room, the welcome, the value — these things land differently for different people, and we're comfortable with what we put out.
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