the review
Ordered jerk vegan and it was literally a bowl of chips with a small amount of chopped mushrooms in some jerk sauce. ——— time was very long, all I can say was staff were very polite and friendly but that’s about it.
measured in Digbeth, Birmingham
How Digbeth cafés answer their Google reviews
In August 2026 we read every reply we could find published by 13 cafés in Digbeth — 294 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
13
cafés read in Digbeth
294
replies measured
28
median words (Birmingham 24)
17%
replies that break a check
Replies here run longer than the Birmingham median — 28 words against 24. Longer is not better: past a certain point a reply reads as defensive, and the reader stops. 44% of them touch nothing the reviewer actually wrote.
Sentences shared between different Digbeth cafés
These appear word-for-word under reviews at more than one business here. Nobody copied anyone — they arrived at the same sentence independently, which is what makes it a template.
“Thank you so much for your wonderful review.”
2 cafés“Thank you again for bringing this to our attention.”
2 cafés“We look forward to welcoming you back soon!”
2 cafésOne Digbeth review, answered twice
★★★★★
published underneath
We are sorry for your experience, we don't like to disappoint people at ——— cafe. We have been experimenting with new items on our menu so we really appreciate feedback to help us improve. We welcome feedback, whether good or constructive and have since improved the ——— of Jerk based on your feedback. We would love to welcome you back to try this again or another item off the menu, whether food or drinks, on the house to make up for last time. Please get in touch with ——— (——— cafe manager) at ———. Thank you.
anchoring16/ 100
promises somethingpoints away from the page
what we would have written
The jerk vegan should be a properly composed dish — the mushrooms aren't a garnish. That said, we're glad the team looked after you whilst you waited, and the kind word about them is appreciated.
anchoring97/ 100
no rule broken
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