In August 2026 we read every reply we could find published by 7 cafés in Jewellery Quarter — 149 of them. This page is what we counted. Nothing on it is estimated, and no business is named.
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Replies here run at or below the Birmingham median of 24 words. Short is fine — short and specific is what works. Short and generic is what most of these are. 42% of them touch nothing the reviewer actually wrote.
Counted across the 149 reviews we read here. Each one has its own page, with real examples and how the published replies handled them.
Very underwhelming visit. Came in on a Saturday for breakfast. ——— to ask for a table to be cleared which happened really quickly. But waited over 40 minutes for food. I had avo on toast with a poached egg and hubby had the rosti. Food was serve cold, my toast was cold, the poached egg was cold and there was no flavour to it. ——— be in a rush to visit again.
So sorry to hear about this and apologies in the delay for responding. If you could email us ——— we would love to take this opportunity to make it up to you. Kind Regards, ———
A 40-minute wait on a Saturday breakfast service is at the longer end, and cold food at the pass is not something we'd send out on purpose — a poached egg especially doesn't travel well and shouldn't have to. We're sorry the visit fell short. Saturday mornings do push the kitchen, but that's our problem to manage, not yours to absorb.
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